Today was the day I was going to finally put my Rosetta Stone Spanish CDs to good use in preparation for my travels. I had the focus, the motivation, the TIME…yes today, was the day I was going to start using them…or at least, I would be using them if I hadn’t been locked in a system update cycle of death for the past THREE AND A HALF HOURS. Now, as far as I can tell, I’m nowhere closer to being able to actually use my Rosetta Stone. The good people at Rosetta Stone, whom I have tried to live chat with >10 times (their connection keeps failing, not mine…it’s not like they work for tech support and should be able to fix that issue…oh, wait.) and have now resorted to emailing, tell me that my problem is not with their software (even though it is), it’s with my computer’s operating system. According to them, upgrading from Leopard to Snow Leopard (I have a Mac OS X version 10.5.8) would fix it. The problem? This costs money, may cause me to lose data, and is no guarantee that it would actually fix it. Color me beyond frustrated. Thankfully, I have a computer-genius brother whom I’m going to whine to until he fixes it for me :-D. Sometimes it’s good being the youngest.